POLITICA DE PRIVACIDAD
In compliance with Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD) and Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce ( LSSI-CE), BABYBOTO’N SL informs users, who have proceeded to create a profile on Facebook, Instagram, Twitter, Snapchat, Pinterest and Google +, with the main purpose of advertising their products and services.
Data of BABYBOTO’N SL:
B-06701395
C / Hernán Cortés, 8, 1º
06002, BADAJOZ, SPAIN
pedidos@babyboton.com
www.babyboton.com
The user has a profile in the same Social Network and has decided to join the page created by BABYBOTO’N SL, thus showing interest in the information that is advertised on the Net. By joining our page, you provide your consent for the treatment of personal data published in your profile.
The user can access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy.
BABYBOTO’N SL has access and deals with that public information of the user, especially, his contact name. These data are only used within the Social Network itself. They are not incorporated into any file.
In relation to the rights of access, rectification, cancellation and opposition, of those that you have and that may be exercised before BABYBOTO’N SL, in accordance with the LOPD, you must take into account the following nuances:
• Access: It will be defined by the functionality of the Social Network and the ability to access the information of user profiles.
• Rectification: It can only be satisfied in relation to that information that is under the control of BABYBOTO’N SL, for example, eliminate comments published on the page itself. Normally, this right must be exercised before the Social Network.
• Cancellation and / or Opposition: As in the previous case, can only be satisfied in relation to that information that is under the control of BABYBOTO’N SL, for example, no longer be attached to the profile.
BABYBOTO’N SL will perform the following actions:
• Access to public profile information.
• Publication in the user’s profile of all information already published on the BABYBOTO’N SL page.
• Send personal and individual messages through the channels of the Social Network.
• Updates on the status of the page that will be published in the user’s profile.
The user can always control their connections, remove the content that no longer interests them and restrict who shares their connections, for this they must access their privacy settings.
1 PUBLICATIONS
The user, once linked to the page of BABYBOTO’N SL, may publish in the latter comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner thereof, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. It is expressly prohibited any publication on the page, whether texts, graphics, photographs, videos, etc. That they attempt or are likely to attempt against morality, ethics, good taste or decorum, and / or that they infringe, violate or infringe the rights of intellectual or industrial property, the right to the image or the Law. In these cases , BABYBOTO’N SL reserves the right to immediately withdraw the content,
BABYBOTO’N SL will not be responsible for the contents that a user has freely published.
The user must keep in mind that his publications will be known by the other users, so he himself is the main responsible for his privacy.
The images that can be published on the page will not be stored in any file by BABYBOTO’N SL, but they will remain in the Social Network.
2 CONTESTS AND PROMOTIONS
BABYBOTO’N SL reserves the right to hold contests and promotions, in which the user may participate together with their page. The bases of each one of them, when the platform of the Social Network is used for it, will be published in it. Always complying with the LSSI-CE and any other standard that applies to it.
The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
3 PUBLICITY
BABYBOTO’N SL will use the Social Network to publicize its products and services, in any case, if it decides to treat its contact data to carry out direct commercial prospecting actions, it will always be, complying with the legal requirements of the LOPD and the LSSI- EC.
The fact of recommending the BABYBOTO’N SL page to other users so that they can also enjoy the promotions or be informed of their activity will not be considered advertising.
CONDITIONS OF USES
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), BABYBOTO’N SL informs that it owns the websites www.babyboton.com , www.babyboton.es , www.babyboton.org In accordance with the requirement of article 10 of the aforementioned Law, BABYBOTO’N SL informs of the following information:
The owner of this website is BABYBOTO’N SL, with CIF B-06701395 and registered office at C / Hernán Cortés, 8, 1º. CP 06002, Badajoz, Spain, registered in the Mercantile Register of Badajoz, in volume 643, folio 166, sheet BA-27573, inscription 1ª. The contact email address with the company is: pedidos@babyboton.com
USER AND REGIME OF RESPONSIBILITIES
The navigation, access and use of the BABYBOTO’N SL web site confers the condition of user, through which they are accepted, from browsing the BABYBOTO’N SL website, all the conditions of use established here without prejudice to the application of the corresponding regulations of mandatory legal compliance as the case may be.
The website of BABYBOTO’N SL provides a great diversity of information, services and data. The user assumes his responsibility in the correct use of the website. This responsibility will extend to:
– The veracity and legality of the information provided by the user in the forms issued by BABYBOTO’N SL for access to certain content or services offered by the website. Anyone who sends communications to this website or its owners will be responsible for the content of these, also in regard to its accuracy and accuracy, not being, therefore, responsible for BABYBOTO’N information and content entered by third parties. However, and in compliance with the provisions of art. 11 and 16 of Law 34/2002, on Services of the Information Society and Electronic Commerce, BABYBOTO’N is made available to all users, authorities and security forces to actively collaborate in the withdrawal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third-party rights or morality and public order. In case you consider that there is any content on the website that could be susceptible to this classification, please notify us immediately.
– The use of the information, services and data offered by BABYBOTO’N SL contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may cause injury to the rights of third parties or the same functioning of the website. The user’s commitment is to use the services of the website in accordance with the terms expressed in this Legal Notice. Your opinions, as well as the activities carried out on babyboto’n.com, are the exclusive responsibility of the user, without being able to take responsibility for the damages or losses derived from these actions.
As a user you force yourself not to use the web for the provision of services, the performance of advertising activities or commercial exploitation.
Responsibility of BABYBOTO’N SL
We are not responsible for any damages or losses of any nature that may be caused by:
– the use of the products or content included on the website by third parties, especially illegal, negligent, fraudulent or contrary to these general conditions, good faith, generally accepted uses and public order, being the sole responsibility of the user who purchases or accesses them.
– the use of an outdated or defective version of the navigator, interruptions in the connection that occur during the transmission of data, computer viruses, breakdowns or disconnections in the operation of the telematic system, blockages caused by deficiencies or overloads of the telephone lines, as well as damages caused by third parties through unauthorized intromissions.
– the informative quality or the privacy conditions offered by the external web pages to which they are linked from this website, considering them of interest to users.
In the event of any illegitimate or suspicious use of the contents of the website, we reserve the right to interrupt or deny, at any time and without prior notice, access to the website and its services to the user authorizing illegitimate or suspicious use.
We promise to apply all necessary measures to try to guarantee our visitors the absence of viruses, worms, Trojan horses and similar elements on our website. However, these measures are not infallible and, therefore, we can not fully ensure the absence of such harmful elements. Consequently, we will not be responsible for the damages that we may cause to our visitors.
We have also signed all the necessary contracts for the continuity of the website and we will make our best efforts so that it does not suffer interruptions, but we can not guarantee the absence of technological failures, nor the permanent availability of the web and the services contained in it. and, consequently, we assume no responsibility whatsoever for the damages that may be generated by the lack of availability and failures in access caused by disconnections, breakdowns, overloads or network failures not attributable to BABYBOTO’N SL.
Intellectual and industrial property rights
BABYBOTO’N SL owns the rights of exploitation of intellectual and industrial property of this website and of all the contents included in it. Both the design of the website, the photographs, videos, logo, brand name, information and contents included, as well as the design of the products sold here are protected by Spanish legislation on intellectual and industrial property rights to our favor.
Therefore, the total or partial reproduction of this website is prohibited, the use of its contents for commercial or illegal purposes, as well as its computer processing, public communication, distribution, dissemination, modification, transformation or decompilation without our prior authorization. The user Ttn can only use the material included in this website for personal and private use.
In the case of hyperlinks from external pages that direct to any of the pages of babyboton.com, the total or partial reproduction of the contents that are part of the web, or the inclusion of false, incorrect or inaccurate information of the contents or products Babyboto’n, as well as the use of techniques of “linking” that lead the user to confusion or suppose an improper use of the reputation or content of Babyboto’n.
We will take care of ensuring compliance with these conditions, as well as the proper use of the contents included in the website, exercising all civil and criminal actions that apply in case of infringement or breach of these conditions by any person.
LINKS POLICY AND LIABILITY EXEMPTIONS
BABYBOTO’N SL is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will proceed to examine or exercise any type of control over the content of other sites in the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites external to your property that can be accessed through the links.
BABYBOTO’N SL declares that it has adopted all the necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, BABYBOTO’N SL is not responsible, in any case, for any damage that surfing the Internet may suffer the user.
MODIFICATIONS
BABYBOTO’N SL reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its website. Both with regard to the contents of the website, as in the conditions of use thereof, or in the general conditions of contract. Said modifications may be made through its website by any admissible form in law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones.
INTERNET CONTRACTING SERVICES
Certain contents of the BABYBOTO’N SL website contain the possibility of contracting by Internet. The use of the same will require the reading and obligatory acceptance of the general conditions of hiring established for that purpose by BABYBOTO’N SL.
DATA PROTECTION
In accordance with the provisions of the Organic Law 15/1999 on the Protection of Personal Data (LOPD), BABYBOTO’N SL informs the users of its website that the personal data collected by the company, through the forms located in its pages, will be entered in an automated file under the responsibility of BABYBOTO’N SL, in order to facilitate, expedite and fulfill the commitments established between both parties.
Likewise, BABYBOTO’N SL informs of the possibility of exercising rights of access, rectification, cancellation and opposition by writing to the address: C / Hernán Cortés, 8, 1º, CP 06002, Badajoz, Spain.
While the user does not communicate otherwise to BABYBOTO’N SL, it will understand that their data have not been modified and that BABYBOTO’N SL has the consent to use them in order to be able to build loyalty between the parties.
GENERAL CONDITIONS
INFORMATION PRIOR TO THE CONTRACTUAL PROCESS
The General Conditions of Contract regulate the distance selling relationship between BABYBOTO’N SL and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, Organic Law 15/1999, of December 13, on the Protection of Personal Data , Law 7/1996, of January 15 of Retail Trade Regulation, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
BABYBOTO’N SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any admissible form in law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, BABYBOTO’N SL reserves the right to apply, in certain cases, a particular Contract Conditions in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.
The purpose of the website is to offer and advertise sales of all types of baby products.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As user or client, he / she expressly declares to know, understand and accept the conditions of use and these general conditions of contract. In the same way, it declares to be of legal age and have the legal capacity and to act necessary for the access to the websites of BABYBOTO’N SL and the hiring by means of the same ones.
To purchase our products, you can go to the corresponding section of our online store.
After the purchase process the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicate a valid email. If in 24 hours from the end of the order you do not receive the confirmation, please contact BABYBOTO’N SL in the customer service phone or by email pedidos@babyboton.com
All the contents of the website are in Spanish and English.
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order through electronic means in the email provided.
OFFER AND VALIDITY
In the case of a product on offer, the offer price and its validity will always be indicated along with its essential characteristics.
In compliance with current regulations BABYBOTO’N SL offers information on all items for sale, their characteristics and prices. However, BABYBOTO’N SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of it. In this way, the products offered at any time by the web will be governed by the General Contracting Conditions in force in each case. Also, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
The products offered in our online store incorporate a photograph and the essential characteristics of it. The color of the product, observable in the photograph, is not binding. In the characteristics, the same is identified.
GUARANTEE
Todos los productos ofrecidos en la página web gozan de la garantía comercial del proveedor del mismo. BABYBOTO´N SL dispone de un servicio de posventa, mientras esté vigente la garantía, el cliente podrá ejecutarla dirigiéndose por correo electrónico a pedidos@babyboton.com
PRICES
All products indicate the sale price in Euros and include the Value Added Tax (VAT).
If any other tax were applicable, this would be indicated.
ORDER
Placing an order on babyboton.com implies the acceptance of prices, descriptions of products and general conditions of sale. Your commitment is to provide us with truthful and valid data such as your email address, postal address and other data necessary to process your order correctly and be able to contact you if necessary. Otherwise, we can not process your order correctly. By placing an order on babyboton.com you also guarantee that you are fully authorized to use the debit or credit card that you provide us with to make the payment. We may need to contact you to verify any of the information you have provided to us.
CONFIRMATION OF ORDER AND INVOICE
Once the order has been made and the payment confirmed, we will send you a confirmation of your purchase by email, in which you will find attached an order receipt. If you can not find it in the inbox, remember to check your junk mail tray or, if you use gmail and it appears in the “promotions” tab, you can drag it to the “main” tab to make it easier to access to the information that we send you.
In case you want to request an invoice, you must let us know by sending an email to pedidos@babyboton.com , including your order number so that we can easily locate it and issue the corresponding invoice.
AVAILABILITY
Currently the items offered through babyboton.com are available to be delivered anywhere in the world. Orders will be subject to the availability of the product: if there were difficulties in the supply or no items remain in stock, we will let you know when it will be available again, as well as the possibility of acquiring a product with similar characteristics and equal value or higher. If you do not want to order a substitute product or wait to receive new stock of the requested product, we will refund the total amount paid.
SHIPPING COSTS
National Shipping.
National orders (excluding the Balearic Islands, Gran Canaria, Ceuta and Melilla) will have free shipping costs.
Shipping to the islands and Ceuta and Melilla.
For shipping for the islands and Ceuta and Melilla THE COSTS ARE 3.5.- €. You must provide us with the DNI in the comments of the order. This shipment usually takes 3-6 business days.
Shipping European Union.
Shipments to Europe are € 9.50. If you want a shipment to any country in Europe, please contact us at pedidos@babyboton.com and we will tell you how to do it.
Shipping countries outside the European Union.
Shipping costs include transportation, insurance and customs clearance at source. For deliveries in countries outside the European Union, customs duties at destination or other taxes (tariffs) are not included; it will be the recipient who will have to pay them in cash to receive the merchandise.
The recipient will be responsible for all importation costs and taxes generated at the destination customs, whether the goods are delivered or not taken over.
An attempt will be made to send the order in the shortest time possible, but the recipient must take into account the provisions of the country of destination for the import of the requested items, since BABYBOTO’N SL has no responsibility over them. Neither shall BABYBOTO’N SL be responsible for the effects produced by strikes, armed conflicts or other circumstances beyond its control.
BABYBOTO’N SL will not be responsible for the delays in the customs clearance or if the local authorities decide to confiscate any item contained in a shipment.
Package shipping
As a general rule, packages are sent within 48 hours after receipt of payment, through an express courier shipping company, and take between 2-5 business days.
Shipping costs include handling and packaging costs, as well as postal expenses. We are responsible for the damages that your package may suffer after shipment.
DELIVERY OF THE ORDER
Once the Shipping Confirmation has been sent, the Product will be delivered to the address indicated by the user when placing the Order within approximately two to five (2-5) business days from when they leave the BABYBOTO’N warehouse. SL (48 H).
BABYBOTO’N SL assumes no responsibility when the delivery of the Product does not occur as a result of the data provided by the user are false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the delivery company, assigned for such effect, as it is the absence of the User or the retention of the Product in Customs.
The delivery times are approximate, although BABYBOTO’N SL tries to adjust to them.
FORMS OF PAYMENT AND EXECUTION OF THE ORDER
The customer can pay the amount of your order by choosing any of the following forms. During the purchase process you must indicate your choice:
– CREDIT or DEBIT card VISA, VISA or MASTERCARD
All operations that involve the transmission of personal or banking data are made using a secure environment, a server based on the standard SSL (Secure Sockets Layer) security technology. All the information transmitted to us travels encrypted through the network.
Likewise, the data on your credit card are entered directly on the bank’s page, in the POS (Point of Sale Terminal of the Bank) and are not entered or registered in any server of BABYBOTON SL.
When paying with VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, the holder may demand the immediate cancellation of the charge. In such case, the corresponding debit and debit entries in the accounts of the provider and the holder shall be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that will remain forced against BABYBOTO’N SL to compensate the damages and losses caused as a result of said cancellation.
The availability of the products offered by BABYBOTO’N SL may vary depending on the demand of customers. Although BABYBOTO’N SL periodically updates the stock, the product requested by the customer could be sold out at that time. In the event of non-execution due to unavailability, BABYBOTO’N SL will notify the customer at the time they have knowledge of this situation, by means of an electronic mail. The period of this communication will not exceed in any case the maximum period of 15 days. BABYBOTO’N SL may give the double option of: supplying the client without price increase, a product with similar characteristics or of superior quality, or unless justified and demonstrable reasons by BABYBOTO’N SL within this same period to pay the amounts paid by the order canceled.
RIGHT OF WITHDRAWAL, RETURNS AND CLAIMS
The buyer will have a minimum period of fifteen calendar days to desist, from the day the customer receives the product, without any penalty and without indication of the reasons, as long as the products have not been used or damaged or altered and the Packaging is in its original state. The moment we check that both the item (s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid for the products purchased.
The exercise of the right of withdrawal must be made by notification by sending an email to pedidos@babyboton.com , sending your letter to our postal address c / Hernán Cortés, nº 8, 1º CP 06002, Badajoz, or through the withdrawal form.
As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, the supplies of services or goods made according to the specifications of the consumer or clearly personalized, or that, by their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.
Returns will not be accepted to due charges. Once verified that the product is in good condition, we will proceed to the return and it will be paid to the client within a period of less than 15 days from the receipt of the same, accounting for shipping costs. The return will be integrated if the product arrives defective or erroneous. The order can be sent by ordinary mail, where the amount varies from approximately € 2-4, but you must contact us first to provide the shipping address and the steps to follow.
FAQ – Preguntas frecuentes
What should I do to return an item purchased in the online store?
For the return you can contact us via email pedidos@babyboton.com to communicate said returns or change and we will indicate the steps to follow. Returns will not be accepted to due charges. Once verified that the product is in good condition, we will proceed to the return and it will be delivered to the client within a period of less than 15 days from the receipt of the same amount. The return will be integrated if the product arrives defective or erroneous.
What is the deadline to make a return?
The term to make a return of a purchase made is 15 days from the date of purchase. BABYBOTO’N SL reserves the right to refuse the returns requested after the deadline, or items that are not in the same conditions that were sent to the customer.
Do I have to pay something for my return?
In case of malfunction with the babyboton product, we will take care of the return costs and refund these expenses if we have sent you an erroneous or defective product. In case of return for any other reason, you can send us the products by ordinary mail, where the amount of the shipment usually ranges between 2-4 €.
When will I receive my refund?
The customer will be admitted within a period of less than 15 days from receipt of the amount.
In case of unjustified delay on the part of BABYBOTO’N SL, with respect to the refund of the sums paid, the client may claim twice the sums paid, without prejudice to the right to be compensated for the damages and losses suffered in exceeding of that amount.
What should I do if I receive a defective item?
In BABYBOTO’N SL we review all the articles before sending them to our clients but if, exceptionally, you get a product with some tare, the product will be exchanged for another in perfect condition, if you do not have in stock that same product you will be reimbursed the amount that has cost, all this without any cost for the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal.
What is the deadline to make the change?
The term to effect a change of a purchase made on babyboton is 15 days from the date of purchase.
CUSTOMER SERVICE
If the client wishes to file a claim, the establishment of BABYBOTO’N SL is located at c / Hernán Cortés, nº 8, 1º CP 06002, Badajoz or via email pedidos@babyboton.com
GUARANTEE OF THE ACQUIRED PRODUCTS
In the case of observing any defect, you must inform us as soon as possible after observing the anomaly, informing us in an email to pedidos@babyboton.com of the number of your order number and the problem observed. Our warranty will cover manufacturing defects. Defects or deterioration caused by external factors (accidents, wear, misuse, improper handling of the product), as well as products whose original form has been manipulated, altered or repaired by the customer or by third parties not authorized by us, will be excluded.
APPLICABLE LAW AND JURISDICTION
The present conditions will be governed by Spanish legislation.
For all those issues that may arise due to interpretation, execution or eventual breach of these terms of use, the user, regardless of where any dispute arises, will be subject to the jurisdiction and jurisdiction of the courts and tribunals of Badajoz . The parties may also submit their disputes to arbitration.
MODIFICATION OR END OF PRODUCTS OR SERVICES
We reserve the right to modify, suspend, withdraw or terminate the sale of products, as well as the contents of www.babyboton.com , partially or totally, at any time, and without prior notice to users of the website.
Likewise, we may suspend temporarily and without prior notice access to the website to perform maintenance, repair or improvement.
We reserve the right to cease to exist without prior notice and despite the side effects this may cause in our army of the faithful.